Tomasz Nedzi on Service Automation
Tomasz Nedzi on Service Automation - Strive for efficiency [...]
Tomasz Nedzi on Service Automation - Strive for efficiency [...]
Eric Nguyen shares his thoughts on Service Automation in [...]
In this article, we explore the opportunity that service automation presents to local governments. As one of their many functions, local governments serve as service providers to their community of citizens. Local Government service departments deal with many different requests, ranging from very simple requests for parking permits, all the way through to more complex issues such as providing arbitration and dealing with appeals. Many of these services can be partially or completely automated, making local governments more citizen-centric as well as more cost efficient.
As more and more local governments are working become to increase the quality of their services and become more accessible, service automation is increasingly more on the strategic agenda. One of the many tasks of local governments is to serve as service provider for their citizens. From very simple requests as parking permits, all the way to more complex issues such as providing arbitration and dealing with appeals.
Service Automation is more than just provisioning After running [...]
Learn how to become an accredited Service Automation trainer Following [...]
Learn more about Service Automation at itSMF Singapore About itSFM [...]
As part of strengthening the position as experts in Service [...]
An Introduction to the Service Automation Framework This white [...]
How Service Automation will impact the world next year As [...]
I’m not ashamed to admit that my favorite Christmas movie [...]
Introducing the Service Automation Framework Service Automation is the concept [...]
There are two types of service offerings we probably all [...]
The Service Automation Blueprint The Service Automation Blueprint is [...]