Service Automation Framework

Design, Automate and Accelerate through Service Automation White Paper

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Design, Automate and Accelerate through Service Automation White Paper

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Design, Automate and Accelerate through Service Automation

In this white paper, we will discuss how organizations can design, automate and accelerate the effectiveness and efficiency of their services through service automation. We will first discuss some fundamental basics of service automation from a theoretical point of view, and will subsequently discuss how these elements can be applied into a daily practice, using a case study that Netgain has worked upon.

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