Expert Interview: Richard Pharro on Service Automation A lot has been written about the need for organizations to become digital[…]
Read MoreLast week, the Service Automation Framework was launched together with the corresponding training and certification scheme. In the many questions[…]
Read MoreOfficial Launch of the Service Automation Framework The Service Automation Framework publication and corresponding certification scheme will officially launch on[...]
Read MoreGlobal Partnership between SAFA and APMG International to develop Certification Scheme The Service Automation Framework® Association (SAFA) and APMG International,[…]
Read MoreThe Basics of Service Automation Service Automation – the concept of delivering services through smart technology – is a rapidly[…]
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