Service Automation Framework
There are two types of service offerings we probably all encounter daily. Consumer on-demand services offered across the planet help[…]
Building a Smart City on Service Automation Many of the larger cities around the world have the ambition to become[...]
Service Automation Blueprinting Many companies see the future in automated service, yet wonder where to start. The Service Automation Framework[…]
My career in IT began in 1975. It was an entry level position in the IT Department of a large[…]
The Service Automation Blueprint The Service Automation Blueprint is one of the seven techniques of the Service Automation Framework. It most[…]
What is Service Automation? If you are new to the topic to service automation, you might have a very simple[…]
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