Service Automation Framework

Press Release
Etisalat Academy Launches Training on World’s First Certification of Service Automation Framework

Etisalat Academy today announced the launch of the GCC’s first accredited Service Automation Framework (SAF) Training Centre in partnership with APMG and Etisalat Group. The Centre is advanced and provides step-by-step guidance for the design and delivery of automated services. Its aim is to deliver training courses and certification services for a broad range of professional certification schemes.

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Netgain announces partnership with the Service Automation Framework Alliance

As part of strengthening the position as experts in Service Automation, Netgain, the first company in the Nordic region, has partnered with the Service Automation Framework Alliance (SAFA). SAFA is a global, leading provider of certification programs, frameworks and best practices in Service Automation. By automating manual processes in[…]

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SAFA appoints José Stijntjes as new Managing Director

José Stijntjes new Managing Director for SAFA The Service Automation Framework Alliance (SAFA) is pleased to announce that it has appointed José Stijntjes as Managing Director per April 1st, 2017. In her new role, she will be responsible for managing and expanding the global partner network of the[...]

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SAFA appoints APMG as Global Certification Partner

Global Partnership between SAFA and APMG International to develop Certification Scheme The Service Automation Framework® Association (SAFA) and APMG International, a global award-winning accreditation and certification body, announce their exciting new partnership about a new certification scheme. APMG and SAFA respond to the need for organizations to be[…]

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