The Service Automation Framework Alliance (SAFA) is a leading global provider of progressive, vendor-neutral training and certifications programs including the Service Automation Framework curriculum. With a worldwide network of certified trainers, training partners, and testing centers, the SAFA training courses and accreditation programs have become internationally established and further proven through a series of published books, papers, and on-going industry research.
The Service Automation Framework® Certification Program is a curriculum that was originally written by Jan-Willem Middelburg and evolved into a program which addresses a specific proficiency associated with service automation best practices. The highly modularised format of the Service Automation Framework curriculum allows it to be adapted to various types of training requirements. The availability of proctored testing via APMG-International testing facilities, will allow you to measure the proficiency of individual participants to better assess the assignment of project responsibilities. With a global network of Certified Trainers and consultants, the Service Automation Framework Alliance looks forward to providing you with continual support with the implementation and dissemination of course materials for educational and exam preparation purposes.