Service Automation Framework

Archive for August, 2017
Smart City Service Automation

Building a Smart City on Service Automation Many of the larger cities around the world have the ambition to become a 'smart city.' But what does that mean exactly? What is it that makes a city smart? According to Wikipedia, the official definition would be: A smart city is an[...]

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New Webinar: Service Automation Blueprinting

Service Automation Blueprinting Many companies see the future in automated service, yet wonder where to start. The Service Automation Framework provides some easy-to-understand models that everyone can used to start the design and delivery of automated services. Used by many organisations around the world, it provides tools and[…]

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