Service Automation Framework

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Get Certified

Get certified with one of the official Service Automation Framework certification courses.

Become a Partner

Become a partner of the Service Automation Framework Alliance and start delivering training in your region.

Order the Book

Learn more about the Service Automation Framework by ordering the official book with templates and further guidance.

Developing Knowledge
and Expertise about
Service Automation

The Service Automation Framework Alliance is an independent body of knowledge for the development and advancement of Service Automation practices and certification.

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Certifications and
Examination Services

We continually develop and improve knowledge about Service Automation Best Practices.


Through a global network of partners, we accredit organizations as certified training partners.

Research and

We conduct research and publish insight into Service Automation Best Practices.

Industry Events
and Conferences

We organize conferences and events to augment the awareness and benefit of Service Automation.

Some Service Automation Facts

Service Automation Framework.

Certified Practitioners Worldwide
Certified Trainers Worldwide
Certified Partner Organizations

Why Get Certified?

Service Automation provides organizations the opportunity to gain a competitive advantage.

The Service Automation Framework Certification Scheme is launched in February 2017. You know have a chance to be one of the early adopters.

The quality of APMG-International Certificates are globally recognized.

What Practitioners Say

The Service Automation Framework – For the Design and Delivery of Automated Services

Latest News

New White Paper: An introduction to Service Automation

An Introduction to the Service Automation Framework This white paper provides a high level[…]

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Dec 30, 2017
How Service Automation will impact enterprises in 2018

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Jarod Greene on Service Automation

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Are you interested in getting more information about potential partnerships or are you interested in obtaining a certification? You can always contact us.


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